STEP BY STEP TO PROVIDE SERVICES TO INTERNATIONAL PATIENTS


To receive the medical treatment you need in Cartagena and receive medical attention from the best doctors and specialists you should only follow the following steps before your arrival:

Contact the International area of our Clinic and let us know the service you want to receive at Medihelp Services, the tentative date of travel and accomodation and / or transportation requirements in case you need them.

If you require an estimated budget for the service or medical procedure, you must fill out the quotation form available on this website. You can also write us to the following email addresses.

cecilia.otero@clinicamedihelp.com
cotizaciones@clinicamedihelp.com
info@clinicamedihelp.com

Or contact us at the following telephone extensions:

(+ 57-5) 6475290 ext 155
(+57-5) 6475290 ext 108

In less than 48 hours you will receive an email answering your request with the following information:

  • The approximate cost of the procedure and other services that you require during your stay.
  • Date and time of your medical appointment.
  • Contact details of the doctor and / or specialist who will attend you.
  • The different hotel options.
  • Details of who will pick you up and accompany you at the airport.
  • Instructions and directions to have your medical examinations done.

AGREEMENTS

We have institutional agreements for the provision of professional services in the doctor-patient relationship, which have certain particular characteristics. Agreements between the clinic and international insurance and / or between the clinic and the maritime agency (responsible for the payment of the patient).



  • 1ST INTEGRAL SUPPORT TRAVELER L.L.C.
  • ADAC-SCHUTZBRIEF VERSICHERUNGS-AG
  • AETNA INTERNATIONAL
  • ALLIANZ GLOBAL ASSISTANCE
  • ALLIANZ WORLDWIDE CARE
  • ANDIASISTENCIA CIA DE ASISTENCIA DE LOS ANDES S.A.
  • APRIL US
  • ASSIST CARD
  • ASSISTANCE INTERNATIONAL
  • AWP SERVICIOS MEXICO S.A DE C.V
  • AXA ASISTENCIA COLOMBIA S A
  • BUPA GLOBAL INSURANCE
  • BUPA INTERNATIONAL
  • CAMBRIAM CONSULTANS
  • AMERICAN(CC) INC.DB (RPS) ANADARKO
  • CAN ASSISTANCE
  • CEGA MEDICAL ASSISTANCE
  • CIGNA
  • EMBAJADA DE LOS ESTADOS UNIDOS DE AMERICA
  • EURO-CENTER S.A.
  • EUROP ASSISTANCE USA, INC
  • GENERALI
  • GMMI, INC - GLOBAL MEDICAL MANAGEMENT INC
  • HEALIX INTERNATIONAL
  • INTERASSISTANCE LLC.
  • INTERNATIONAL LOGISTICS AND SOLUTIONS
  • INTERNATIONAL SOS ASSISTANCE, INC. ESPAÑA
  • INTERNATIONAL SOS ASSISTANCE, INC. PHILADELPHIA
  • INTRASS COLOMBIA
  • MD ABROAD
  • MED GLOBAL ASSIST
  • NAVES S.A.S.
  • NETSERVICES TRAVEL ASSISTANCE SLNE
  • QBE
  • QUANTICO SERVICIOS DE ASISTENCIA
  • SUNMED INTERNATIONAL
  • TRICARE - INTERNATIONAL SOS
  • TU GO
  • UNIVERSAL ASSISTANCE S.A.
  • USA MEDICAL SERVICES


MARITIME AGENCIES

Different companies authorize the arrival of national and foreign motor boats to the city. These agencies cover the health needs of the crew and in case of risk or accident can meet requirements with medical services offered at the clinic.

List of Agencies:

Altamar Agency
Boskalis Agency
Caribbean Shipping Agency
Caribbsa Agency
Gerlein Agency
Hamburg Sud Agency
Naves Agency
PSM Colombia Agency
Rozo y CIA Agency
Seven Seas Energy Agency
Frontier PM SAS Agency
Médicos y Auditores SAS


Portfolio of Services

Visas and Documents

Colombia does not require a visa for foreigners from more than 85 nations that arrive in the country exclusively for tourism purposes. Log onto the website of the Ministry of Foreign Affairs of Colombia http://www.cancilleria.gov.co/tramites_servicios/visa and learn more information. If you need a visa to enter Colombia, you must process it in your country through the Colombian consulates accredited abroad.

Accomodation

Clínica Medihelp Services  is strategically located in the Bocagrande neighborhood which is in the Tourist and North Caribbean Resort of the City of Cartagena. We are allies of the Hotel and Tourism Association of Colombia COTELCO, and due to our favorable geographic location we have the proximity of a large number of hotels with a variety of rates, excellent facilities and quality service. If you want to find the right place to stay during your visit to the Heroic city of Cartagena de Indias, surf through one of the following links:

http://www.cotelco.org/Inicio
https://www.tripadvisor.co/Hotels-g297476-Cartagena_Cartagena_District_Bolivar_Department-Hotels.html

Weather

Cartagena is the coastal tourist city par excellence in Colombia, the stone corral as it has been called, has a warm climate, with an average temperature of 29 ° C. The proximity to the sea allows the presence of a breeze that makes the climate even more pleasant. If you want to know the weather forecast for your visit to Cartagena browse through the following link http://www.ideam.gov.co/

Currency

The local currency of the Republic of Colombia is the peso ($). For your safety, changing foreign currency should strictly be made in exchange houses, airports, hotels and banks. Never on the street.

Tourist Sites

The Tourist and Cultural District of Cartagena de Indias, abbreviated Cartagena de Indias, D. T. and C., is the capital of the department of Bolívar, in northern Colombia. It was founded on June 1, 1533 by Pedro de Heredia. The city is located on the shores of the Caribbean Sea and is considered by UNESCO a Historical and Cultural Heritage of Humanity.

Learn more about our charming city here
https://www.tripadvisor.co/Attractions-g297476-Activities-Cartagena_Cartagena_District_Bolivar_Department.html

Food

Due to its tourism status, Cartagena has a large offer of restaurants with gastronomic proposals from different parts of the world to welcome the palate of travelers of different origins. In the same way, the native gastronomic offer and its variety of dishes, drinks and typical sweets is available to all our visitors.

For more information:
https://www.tripadvisor.co/Restaurants-g297476-Cartagena_Cartagena_District_Bolivar_Department.html

CONTACT US




Cecilia Otero De La Espriella
International Services Coordinator
Bocagrande Cra. 6 # 5-101
Email: cecilia.otero@clinicamedihelp.com
Cell phone: (+57) 3205495297
Telephone: (+57 – 5) 6475290 Ext. 155

CONTACT US

Cecilia Otero De La Espriella
International Services Coordinator
Bocagrande Cra. 6 # 5-101

Email: cecilia.otero@clinicamedihelp.com
Telephone: (+57 – 5) 6475290 Ext. 155
Cell phone: (+57) 3205495297

Asignación, reprogramación y cancelación de citas Consulta Externa

Asignación de citas de consulta prioritaria

PBX (+57-5) 6475290 EXT 107

Cel: (+57) 321 892 2537 - PBX (+57-5) 6475290 EXT 107